Episode 1: Identify and Define

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Episode 1 - Key take-aways

  • Defining clear, SMART communication objectives.
  • Deeply understanding the target audience and creating a persona.
  • Conducting a SWOT analysis as a group exercise. Using SWOT insights to develop key messages and choose channels.
  • Emphasizing the strategic, structured approach to communication planning.

Episode 2: Create and Engage

Episode 2 - Key take-aways

  • Creating consistent key messages that capture the organization's essence.
  • Selecting communication channels based on target audience preferences.
  • Developing a content calendar to plan and organize communication activities.
  • Engaging the audience through interactive tools like polls and webinars.
  • Emphasizing the importance of two-way communication and audience feedback.

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Episode 3: Measure, Learn and Adapt

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Episode 3 - Key take-aways

  • Measuring and evaluating the effectiveness of communication efforts.
  • Adapting the communication strategy based on data and audience feedback.
  • Reacting to changing target audience needs and priorities.
  • Ensuring consistency and coherence through team training and management.
  • Developing a core narrative to guide the overall communication strategy.

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